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Returns and Exchanges

 

We want you to love your M+R gear, so in the case of returning damaged or defective goods, we accept returns & it couldn’t be easier. Just send it back to us within 14 days of receiving your goodies. We don’t accept exchanges, but no worries...you are welcome to order a new item. 

  

You can only return product purchased through the Marek+Richard website. Unfortunately we cannot accept product from our retail boutiques. If an issue does arise, please let us know what is going on and we can rectify the situation

 

To ensure a timely refund, please follow the steps below.

 
  • All returned items must be unworn, unwashed and have the tag attached. Nobody likes ABW Undies (Already-Been-Worn).
  • Please send the items you wish to return, along with a copy of your invoice to the address below:

 Marek+Richard Studio

4743 Iberia Ave.

Ste. A

Dallas, Texas 75207

USA
  • The dough it cost to send the item back is your responsibility. We aren’t responsible for lost packages, so we recommend sending it with tracking information to make sure we get everything.
 Refunds are credited back in the original method of payment. And don’t get your panties in a wad because it can take 7-14 days to process.
 No sale items are returnable.
 Shipping and Handling charges are NOT refunded with purchase price.
 If you have any issues or questions about returns, please email sales@marekrichard.com

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